Your best clients deserve a special treatment
Your support agents need a way to access your sales data: When doing client support, you better know who you're talking to!
Streamlined workflow with all client data in one place
Improved efficiency and productivity for support agents
Enhanced customer experience with access to up-to-date client information
One-way sync from Pipedrive to Freshdesk for better client support
Everything in the same place
Stop switching apps! With our Pipedrive Connector for Freshdesk, you can have your CRM information right in your customer support software.
Simple setup
Install our app in Freshdesk and Pipedrive, and you're done! It works out of the box. A simple, single settings screen lets you customize how fields are mapped between each app.
One-way sync
Our process is so simple we're sure it won't mess with your CRM data. Everytime a ticket is created, information about this customer is retrieved from Pipedrive and added to Freshdesk. That's it!
Know your customer
Give your support team context about your customers: Support agents provided with accurate information report higher efficiency and customer satisfaction!
Pricing
Basic
- First basic feature
- 2nd basic feature
- 3rd basic feature
- 4th basic feature
Advanced
Everything in Basic, plus:
- First advanced feature
- 2nd advanced feature
- 3rd advanced feature
- 4th advanced feature